With a single focus of establishing the greatest customer service experience, Q Apartments has grown into the largest serviced accommodation provider in Scandinavia as well as a key player in the global serviced apartments industry.
Founded in 1996 in Copenhagen, we now have over two thousand apartments either under management, leased or owned, divided over our three main markets: United Kingdom, Denmark and Brazil.
With a solid financial position that has allowed us to constantly reinvest and support our international expansion over the past 20 years, we have become one of the most robust serviced apartment providers in Europe.
Our Philosophy is simple
We have a single mission - putting people at the centre of everything we do. This is why our company revolves around a key set of values that influence the way we work together, the way we serve our clients and the way we engage with our communities.
Passionate - Everything we look to do is done with energy, vibrancy and commitment
Consistent - Every experience and interaction is designed to run like clock work, to give you exactly what you want and when you want it
Personal - To understand, connect and build strong relationships with all of our stakeholders
Responsive - For us nothing is a big deal, true guest care comes from being proactive and attentive
Embrace - We embrace change, technology, and the future. We embrace diversity and we embrace those who form part of the Q family - our guests and staff
Capability - We are willing to take anything on. We have the power, strength and the ability to achieve our goals
Competitive - We don’t like to lose and we want to win big, we like a challenge and want to push boundaries
Dynamic - We are not ones to sit still, we are constantly looking for innovations to improve every aspect of our client’s experience
Transparent - We are not here to make a quick buck. The way we operate is with integrity, everything is laid out so you can see clearly what you have booked
We understand the art of looking after our clients
Multilingual Team – representing over 22 countries
24/7 Global Guest Relations Support Team – there for you day and night
Q Guest Experience App – from check-in, additional services and more
Dedicated Account Managers – someone is always on your side
Global Payment Solutions – working with over 150 currencies
Industry Expertise – global coverage combined with local knowledge
Personalised Client Services – if you need a little extra
‘Cos real love runs deep’
These benefits are just the tip of the iceberg in terms of what Q offers. The real commitment comes from the team that delivers it all - hand picked and specially chosen for your care and attention. With a genuine passion for what we do, we are always willing to go the extra mile to make your stay as enjoyable as possible.
Here to nourish and build communities
As a global provider of corporate accommodations, we know that our activities affect the communities and environments we operate in. We therefore seek to ensure that we make a positive difference everywhere we operate and across all aspects of our business through our policies and practices.